Returns policy

Cart

Proudly West Australian owned and operated, providing cardboard products throughout Australia.

END OF FINANCIAL YEAR

If you require your order completed by june 30 please have your order in early

For custom boxes:  Thursday 24th

For stock boxes June 29th

 

Kind rgeards

The Box Men

Close

Returns policy

The Boxman will happily assist customers who wish to return or exchange goods purchased from our warehouse in Perth, Western Australia.

All products for return or exchange must be presented to the our staff in as new condition.

Return/Exchange Of Non-Faulty Goods

Once your goods have been prepared for despatch refunds will NOT be issued in cases of ‘changed your mind’ or ‘incorrect decision.’

Trade Account Returns/Exchanges

If you are an Account customer and presenting goods for return or exchange, a copy of the original invoice must be presented in-store along with the goods to arrange an Account Credit.

Commercial quantities are not generally returnable.

Exceptions

Unfortunately we cannot offer a refund or exchange on the following items:

Return/Exchange Of Faulty Goods

Faulty or damaged goods under warranties.

In addition to manufacturers’ guarantees on selected products, Boxman and its suppliers provide a guarantee of acceptable quality on every product

By law you are entitled to a replacement or refund for damaged or faulty stock.

Our Team Members will be able to advise you whether a refund, exchange or replacement is available.

Get informed

Subscribe to our occasional newsletter and be first to know about special offers and new products!

  • Your Privacy

  • This field is for validation purposes and should be left unchanged.